This hotel suits me perfectly, with free Wi-Fi, an outdoor swimming pool, and 24-hour reception. On my first stay, the staff helped return my forgotten belongings. Highly recommend it for anyone needing a comfortable stay. I'm returning for a city trip!

I had a fantastic stay! The breakfast offered a huge variety, and the clean, spacious room was a delight. The complimentary snacks in the club lounge were a nice touch. Would definitely choose this place again!

The outdoor swimming pool was relaxing, but the room had a bad smell.

Had a fantastic experience at Shangri-La Shenzhen! The room was spacious and cozy, featuring a huge comfortable bed that ensured we had a great night's sleep. The outdoor swimming pool was wonderful for relaxing after a day of exploring, and the hotel's proximity to the railway station made commuting a breeze. Overall, the attention to detail and quality service truly enhanced our stay.

Limited dining options in the hotel.

I truly enjoyed the stunning decor in the lobby and the accessibility of the outdoor swimming pool, which made it easy for me to unwind after a busy day. The staff were gracious and attentive to my needs.

More dining options for senior guests would be ideal.

The Superior King Room was super comfy with a huge bed that was perfect for a good night's sleep. The staff kept everything really clean, and the room had a nice ambiance. The Wi-Fi was fast, and there was plenty of space to move around. Overall, it felt welcoming and relaxing after a day out. No major complaints here!

great location , but limited dining choices

The location is a huge plus , as you can easily walk to the hotel from the Lo Wu border. The early check-in was smooth , and the club lounge offered a pleasant variety of food to enjoy. The city view from the Executive King Suite was fantastic, making our stay even more enjoyable.

Dining options were somewhat limited during our visit.

Couldn't recommend more for a weekend respite

Comfortable room, fantastic location, with the outdoor swimming pool being a perfect spot to unwind after a day of exploring the nearby metro station and train station, making transportation incredibly convenient.

Loved everything.

We had a lovely stay in the Superior King Room, where the comfy bed and nice decor made us feel right at home. The outdoor swimming pool was perfect for relaxing after a day of exploring, and the jacuzzi inside was a bonus for unwinding. It got a bit crowded at times, but it didn't really put a damper on our experience. 😊

shangri-la is a great hotel with brilliant facilities for all ages and an amazing location near transport hubs. the staff, especially bill chen, was genuinely welcoming. the outdoor pool and spa amenities were fantastic for unwinding after a busy day. definitely a good value for money!

recommend

the bathroom was a bit outdated, but the staff were super attentive and friendly. the location is great, just a short walk from the border. loved the delicious breakfast spread and the comfy bed. overall, a nice experience!

Staff was friendly and helped us check in early. Rooms felt dated and cramped.

The outdoor swimming pool is perfect for unwinding after a long day. The hotel is right near the metro, making travel easy. Best part? The spa amenities are great, offering a fantastic way to relax. Had a great time with the complimentary snacks during cocktail hour!